Link to CSU Home Page Columbus State University

Registrar

Registrar HOME
Academic Calendars
Academic Catalogs
Admissions
Application Status
Athletics
Book Store
Campus Housing
Career Center
Class Schedules
Financial Aid
ISIS
Library
Registrar
Orientation
Student Account Services
Student Life & Services
Testing Center
Tuition & Fees
Veterans Affairs

 

CSU HOME

Frequently Asked Questions

What are the guidelines regarding release of my academic record?
How do I request a CSU transcript? 
What is the charge for a CSU transcript? 
I can’t log in or access ISIS.
What is my ISIS user ID and Password?
I forgot my Password!
How do I transfer credits from another institution to CSU?
Has CSU received my transcripts from another institution?
Can an evaluation of transferred credit be processed before applying for admission to CSU?
How long does the evaluation of transfer credit process take?
Can I receive credit for military service?
Can I receive work-related credit?
How can I receive College Level Examination Program (CLEP) and Advanced Placement credit?
I am bilingual. Can I receive credit for foreign language?
Do courses taken at CSU transfer to other institutions?
How do I apply for graduation?
How can I obtain a replacement diploma? 
I graduated from Columbus College but I want a diploma that reads Columbus State University.  Can this be done?
What courses are needed for a second degree?
What is a DER?
I want to take an eCore class. What do I do?
What are the requirements for taking a CSU online/internet class?
If I don’t meet the hardware and/or software requirements for a CSU online/internet course, will CSU make special arrangements for me to receive and deliver course work?
I have registered for classes but I can’t pay the fees by the payment deadline.  Will my courses be held until I can make arrangements for payment?
How do I obtain proof of enrollment at CSU?
I took a short-term class.  When will my grade be available on my academic record?
Where are my grades?
How do I compute my GPA?
What are the different types of GPAs used at CSU?
What grades are used to compute my GPA?
What do I do if I feel there is an error in my GPA?
I have been reinstated on academic probation. Why do I have to wait until late registration to register for the next term?
My hours/GPA seem to be incorrect because of the quarter to semester conversion.  
How is my academic standing determined?
I feel a grade I received is unfair. Can I appeal?

What are the guidelines regarding release of my academic record?       

In compliance with The Family Educational Rights and Privacy Act of 1974 (FERPA), as amended, Columbus State University has established policies and procedures to assure students of their rights under the Act. FERPA is a federal law that protects the privacy of student education records. CSU’s policies and procedures may be viewed in the CSU 2005-2006 Student Handbook by accessing the Student Life and Services website at http://studentservices.colstate.edu/05-06_handbook.pdf Detailed information regarding FERPA can be found at the US Department of Education website at http://www.ed.gov/offices/OM/fpco/index.html

How do I request a CSU transcript? 

A request for a transcript may be submitted via (ISIS) by logging into CougarNet at http://cougarnet.colstate.edu A request may also be submitted in writing, either by mail or fax. Include your name, address, social security number and/or CSU student ID number, address of recipient and your signature (for transcripts requested via ISIS, the validation of your password is your signature). A transcript request form is available on the web at http://registrar.colstate.edu/transcripts.htm

What is the charge for a CSU transcript? 

There is no charge for a transcript.

I can’t log in or access ISIS.

It is recommended that you access ISIS via CougarNet at http://cougarnet.colstate.edu If there is still a problem, click the HELP button for more information

What is my ISIS user ID and Password?

IF YOU HAVE NEVER LOGGED INTO ISIS BEFORE (or never visited ISIS from CougarNet) your password should be your birthdate in the format DDMMYY.  For instance, if your birthday is October 23, 1986, your initial password is set to 231086 when your account was created.  If your birthdate in this format does not work and you have never logged into ISIS and set a security question, this procedure will not work for you.  You will need to contact the Help Desk in the CCT building (706) 569-3044.

What is my CSU ID?

Your new CSU ID number will be a randomly-assigned, unique number which identifies you across multiple systems at Columbus State University.  For more information, go to http://www.colstate.edu/csuid/faq.htm

I forgot my Password!

IF YOU HAVE LOGGED INTO ISIS BEFORE (or have visited ISIS through CougarNet) and have forgotten your password, this procedure will allow you to change your CougarNet/ISIS password provided you can answer your security question correctly.  Enter your CSU ID number in the box and click the submit button to display your security question.  If you provide the correct answer to the question, you will be allowed into ISIS but will be required to change your password.     

How do I transfer credits from another institution to CSU?

Credits are transferred by submitting official transcripts from all institutions you have previously attended. Official transcripts must be submitted to the Office of Admissions.  The transcripts will be processed and a determination will be made as to which credits will be transferred and whether you are accepted to the institution.

Has CSU received my transcripts from another institution?

Contact the Office of Admissions at (706) 507-8800. You may also check your application status online via ISIS by logging into CougarNet at http://cougarnet.colstate.edu

Once you are accepted to CSU and your transcripts have been evaluated for transfer credit, you will be able to view in ISIS those courses from all previously attended institutions that were accepted at CSU.

Can an evaluation of transferred credit be processed before applying for admission to CSU?

No; evaluations are only processed after application for admission is made to CSU.

How long does the evaluation of transfer credit process take?

Evaluation of transfer credit usually takes two to three weeks after all official transcripts have been received in the Office of Admissions. No partial evaluations are processed. Processing time may be longer during peak periods.

Can I receive credit for military service?

You may be able to receive credit for military service.  Submit a readable copy of your DD214/295 or AARTS transcript to the Admissions Office or the Registrar’s Office.

Can I receive work-related credit?

You must speak with the Dean of the College of your major for determination of credit.

For a listing of AP and CLEP tests and the scores required for credit, go to

http://registrar.colstate.edu/transfer_info.htm

I am bilingual. Can I receive credit for foreign language?

Contact the Dean of the College of Arts & Letters at (706) 568-2055.

Do courses taken at CSU transfer to other institutions?

It is up to each individual institution as to which courses it will accept for credit from another institution. Therefore, contact that institution to determine its transfer policies and which courses will be accepted for credit.

How do I apply for graduation?

Applying for graduation is done online in ISIS on the Registration menu.  Applications for the intended term of graduation must be complete by the last day of class the previous semester/term (i.e. fall graduation must be complete by the last day of class for the summer term, spring graduation-last day of class for the fall and summer term-last day of class for the spring semester).

How can I obtain a replacement diploma?  Replacement Diploma

Submit your request in writing for a replacement diploma to:

The Registrar’s Office
Columbus State University
4225 University Avenue
Columbus, GA  31907

Include:
Your Full Name
Social Security Number
Date of Graduation
Degree Received
Your Signature
$25.00 Undergraduate
$25.00 Masters/EDs - if degree awarded before Fall 2005
$40.00 Masters/EDs - if degree awarded Fall 2005 and after or want to upsize diploma
Your Mailing Address

I graduated from Columbus College but I want a diploma that reads Columbus State University.  Can this be done?

If you graduated from Columbus College before its designation as          Columbus State University in 1998, you will not be able to obtain a diploma that reads Columbus State University. However, you may obtain a “Certificate of Graduation”.  This certificate is printed on diploma paper and states that you are a graduate of Columbus College, a predecessor of Columbus State University and thereby recognized as an alumnus of CSU. There is a $25.00 fee for the certificate. Contact the Alumni Relations Office at (706) 568-2280 or visit them on the first floor of Richards Hall or on-line at http://ua.colstate.edu/alumni/

What courses are needed for a second degree?

Core Areas A-E are waived. If the degree is from another institution, a copy of that institution’s transcript will be sent to the academic department of the desired second degree to determine if any other courses can be waived. The academic department will need to complete a DER adjustment form to waive any other courses/areas.

What is a DER?

DER is Degree Evaluation Record used in evaluating a student's degree progress.  Access your DER report at  https://zeus.colstate.edu:9000/pls/prod/twbkwbis.P_WWWLogin

I want to take an eCore class. What do I do?

For complete information on eCore classes, please visit http://www.gactr.uga.edu/ecore/

What are the requirements for taking a CSU online/internet class?

If I don’t meet the hardware and/or software requirements for a CSU online/internet course, will CSU make special arrangements for me to receive and deliver course work?

CSU normally does not make special arrangements for the delivery of    online/internet course work. You may choose to contact the individual      instructor, as certain considerations are left to his/her discretion.  

I have registered for classes but I can’t pay the fees by the payment deadline.  Will my courses be held until I can make arrangements for payment?

Tuition and fees must be paid by the fee payment deadline or classes will be dropped for non-payment.

How do I obtain proof of enrollment at CSU?

Enrollment verifications are processed through the National Student Clearinghouse Student Self-Service Site as a free service to CSU students.  From this site you can print enrollment certificates (which can be sent to health insurances, housing providers and others), view enrollment history, check enrollment verifications that the Clearinghouse has provided to student service providers on your behalf, view student loan deferments and link to real-time information on student loans.  Access to this secure site is available through ISIS at http://isis.colstate.edu/

I took a short-term class.  When will my grade be available on my academic record?

Grades are not posted to students’ academic records until the end of the term and are not considered official until all end-of-term processing has been completed, usually within three (3) business days from the last day of final exams.  Grades for short-term classes can be viewed on students’ academic advising records if the grades have been entered by the instructor.

Where are my grades?

You may view your grades in ISIS once they have been posted to your academic record at the end of each term
 

How do I compute my GPA?

(1)    Multiply the number of grade points earned
(A=4; B=3; C=2; D=1; F=0; WF=0) by the number of GPA credit hours for the course.

(2)    Add all GPA credit hours together.

(3)    Add all grade points together.

(4)    Divide the total grade points by the total number of GPA credit hours.

What are the different types of GPAs used at CSU?

The following grade point averages are computed and are used to determine the fulfillment of academic requirements:  semester, Regents’ (cumulative), institutional, overall, degree progress (CAPP) and major. The semester, Regents’ (cumulative), institutional and overall grade point averages appear on the official academic transcript.  GPA hours are determined using grades of A, B, C, D, F and WF, excluding courses numbered 0001-0999.             

What grades are used to compute my GPA?

Grades of A, B, C, D, F and WF are used in computing a student's grade point average. Grades of I, IP, W, S, U, V and K do not have GPA hours or grade points and are not used in computing a grade point average.

What do I do if I feel there is an error in my GPA?

Contact the Registrar’s Office at (706) 568-2237.

I have been reinstated on academic probation. Why do I have to wait until late registration to register for the next term?

The academic progress of all students is evaluated at the end of each semester. Therefore, grades for the current term must be processed so that it can be verified that the criteria for reinstatement have been met.

My hours/GPA seem to be incorrect because of the quarter to semester conversion.                    

A student's GPA will not change because of the conversion to semesters. Hours attempted and hours earned will be multiplied by two-thirds to semester credits. For more information concerning semester conversion, click on Semester Conversion Main Menu

How is my academic standing determined?

The progress of all students is evaluated at the end of each semester. Determination of academic standing is based on a student’s overall and semester grade point averages and the number of course attempts in required learning support subject areas. GPA hours and grade points earned at other institutions are used in computing grade point averages as they affect academic standing.

I feel a grade I received is unfair. Can I appeal?

A student may appeal a grade received as well as certain degree requirements. A student who wishes to exercise this right should follow the appropriate procedure as follows: 

1. To appeal a grade the student feels is unfair or inaccurate, follow the academic grievance process listed under the Student Rights and Responsibilities section of the Student Handbook at http://sa.colstate.edu/Handbook/handbook2003.pdf

2. To appeal a requirement in Areas A-F of the core curriculum or a general university requirement, the student should meet with his advisor to discuss the nature of the appeal.  If there is merit to the appeal, the advisor will assist the student in completing an Exception Petition form to be submitted to the university’s Academic Standards Committee for review. If approved by the Committee, the petition will be forwarded to the Vice President for Academic Affairs for a final decision.

A University System
of Georgia
Institution

Text Only Version
 

Web Site Comments/Problems

Columbus State University
4225 University Ave
Columbus, Georgia  31907
(706) 507-8800