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FAQs |
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Frequently Asked Questions
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What
are the guidelines regarding release of my academic record?
 In compliance with The Family Educational Rights and
Privacy Act of 1974 (FERPA), as amended, Columbus State University has
established policies and procedures to assure students of their rights
under the Act. FERPA is a federal law that protects the privacy of student
education records. CSU’s policies and procedures may be viewed in the CSU 2009-2010
Student Handbook by accessing the Student Life and Services website at
http://studentlife.colstate.edu/2009-2010StudentHandbook.pdf Detailed
information regarding FERPA can be found at the US Department of Education website at
http://www.ed.gov/offices/OM/fpco/index.html |
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How do I request a CSU transcript?
A request for a transcript may be submitted via (ISIS) by logging into CougarNet
at http://cougarnet.colstate.edu A request may also be submitted
in writing, either by mail or fax. Include your name, address, social security number
and/or CSU student ID number, address of recipient and your signature (for transcripts
requested via ISIS, the validation of your password is your signature). A transcript request
form is available on the web at
http://registrar.colstate.edu/transcripts.htm
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I can’t log in or access ISIS.
It is recommended that you access ISIS via CougarNet at
http://cougarnet.colstate.edu
If there is still a problem, click the HELP button for more information. |
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What is my ISIS user ID and Password
and who do
I contact if I forgot my Password?
IF
YOU HAVE NEVER LOGGED INTO ISIS BEFORE (or never visited ISIS from
CougarNet) your password should be your birth date in the format DDMMYY.
For instance, if your birthday is October 23, 1986, your initial
password is set to 231086 when your account was created. If your
birth date in this format does not work and you have never logged into
ISIS and set a security question, this procedure will not work for you.
You will need to contact the Help Desk in the CCT building (706)
569-3044. For more information, go to
http://www.colstate.edu/csuid/faq.htm
 IF YOU HAVE
LOGGED INTO ISIS BEFORE (or have visited ISIS through CougarNet) and
have forgotten your password, this procedure will allow you to change
your CougarNet/ISIS password provided you can answer your security
question correctly. Enter your CSU ID number in the box and click the
submit button to display your security question. If you provide the
correct answer to the question, you will be allowed into ISIS but will
be required to change your password.
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How do I transfer credits from another institution to CSU?
Credits
are transferred by submitting official transcripts from all institutions
you have previously attended. Official transcripts must be submitted to
the Office of Admissions. The transcripts will be processed and a
determination will be made as to which credits will be transferred and
whether you are accepted to the institution. |
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Can I receive credit for military service,
work related, College Level Examination program (CLEP), and Advance
Placement?
You may
be able to receive credit for military service. Submit a readable
copy of your DD214/295 or AARTS
transcript to the Admissions Office or the
Registrar’s Office. You must speak with the Dean of the College of your
major for determination of credit. For a listing of AP and CLEP
tests and the scores required for credit, go to
http://registrar.colstate.edu/transfer_info.htm . |
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Do courses taken at CSU transfer to other institutions?
It is up to each individual
institution as to which courses it will accept for
credit from another institution. Therefore, contact that institution to determine
its transfer policies and which courses will be accepted for credit. |
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How do I apply for graduation?
Applying for
graduation is done online in ISIS on the Registration menu.
Applications for the intended term of graduation must be complete by the
last day of class the previous semester/term (i.e. fall graduation must be
complete by the last day of class for the summer term, spring
graduation-last day of class for the fall and summer term-last day of
class for the spring semester). |
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How can I obtain a replacement diploma?
Submit your
request in writing for a replacement diploma to:
The Registrar’s Office
Columbus State University
4225 University Avenue
Columbus, GA 31907
Include:
Your Full Name
Social Security Number
Date of Graduation
Degree Received
Your Signature
$25.00 Undergraduate
$25.00 Masters/EDs - if degree awarded before Fall 2005
$40.00 Masters/EDs - if degree awarded Fall 2005 and after or want to
upsize diploma
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How do I
obtain proof of enrollment at CSU?
Enrollment
verifications are processed through the National Student Clearinghouse
Student Self-Service Site as a free service to CSU students. From
this site you can print enrollment certificates (which can be sent to
health insurances, housing providers and others), view enrollment history,
check enrollment verifications that the Clearinghouse has provided to
student service providers on your behalf, view student loan deferments and
link to real-time information on student loans. Access to this
secure site is available through ISIS at
http://isis.colstate.edu/ |
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How do I compute my GPA?
(1)
Multiply the number of grade points earned
(A=4; B=3; C=2; D=1;
F=0; WF=0) by the number of GPA credit hours for the
course.
(2)
Add all GPA credit hours together.
(3)
Add all grade points together.
(4)
Divide the total grade points by the total number of GPA credit
hours.
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What do I
do if I feel there is an error in my GPA?
Contact the Registrar’s Office at (706) 507-8800 |
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My hours/GPA seem to be incorrect because of the quarter to
semester conversion.
A student's GPA will not change because of the
conversion to semesters. Hours attempted
and hours earned will be multiplied by two-thirds to semester credits. For more information
concerning semester conversion, click
on
Semester Conversion Main Menu |
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How is my academic standing determined?
The progress of all students is evaluated at the end of each semester. Determination of academic standing is based on
a student’s overall and semester grade point
averages and the number of course attempts in required learning support subject areas. GPA hours and grade
points earned at other institutions are used in computing grade point
averages as they
affect academic standing. |
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I feel a grade I received is unfair. Can I appeal?
A
student may appeal a grade received as well as certain degree
requirements. A student
who wishes to exercise this right should follow the appropriate procedure as follows:
1. To appeal a grade the student feels is unfair or inaccurate, follow the academic grievance process
listed under the Student Rights and
Responsibilities section of the Student Handbook at
http://sa.colstate.edu/Handbook/handbook2003.pdf
2. To appeal a requirement in Areas A-F of the core curriculum or a general university requirement, the student
should meet with his advisor to discuss the nature
of the appeal. If there is merit to the appeal, the advisor will
assist the student in completing an Exception Petition form to be submitted to
the university’s Academic Standards Committee for review. If approved by the Committee, the
petition will be forwarded to the Vice President for Academic Affairs for a final decision.
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